Is OpsMerge cheaper than Syncro?

It depends on tech count. Syncro is per-tech in USD; OpsMerge is flat per-MSP in GBP at GA. For UK / EU MSPs the FX exposure alone tilts the maths. We will publish exact pricing at GA.

What is Syncro genuinely better at?

Maturity, US distributor ecosystem, integrations marketplace breadth, mobile app. We concede those openly.

Why pick OpsMerge over Syncro if the shape is similar?

Regional data residency (your data lives in the region you signed up to), GBP pricing, deeper void-with-rollback billing, and founder accessibility during beta.

Can I migrate my Syncro contracts?

Yes. Recurring contract lines map cleanly. Auto-count carries forward without per-line rework.

Is the migration risky?

Staged rings, parallel running, validate the new telemetry against the old before cut-over. Standard pattern.

OpsMerge vs Syncro

Flat per-tech. Real PSA. Where you sign up matters.

Syncro is one of the most credible OpsMerge analogues, flat per-tech pricing with a real PSA baked in. The differentiators are where your data lives, how mature the billing engine is, and how UK and EU MSPs are treated.

Apply for closed beta

Credit where it's due. Syncro broke the per-endpoint model years before most of the cohort, shipped a real PSA that wasn't a ticket tab, and built one of the cleaner UIs in the segment. If you're looking for an MSP platform and Syncro is on your shortlist, you're shortlisting from the right places.

OpsMerge keeps the flat-pricing posture (per-MSP, not per-tech) and adds three things Syncro doesn't lead on: cell-based data residency so EU and UK MSPs aren't second-class, a void-with-rollback billing engine that unwinds CDRs, credits and recurring periods in one action, and one SPA where the RMM, PSA, billing and portal share a database rather than feeling like stitched-together modules.

Feature-by-feature

OpsMerge vs Syncro feature comparison
Capability	OpsMerge	Syncro	Notes
Flat-shaped pricing	Per-MSP	Per-tech	Both avoid per-endpoint creep
Real PSA depth	Yes	Yes	Closest peer in this segment
Asset-based auto-billing	Yes	Yes	Both auto-count from agents
Void with full reversal (CDRs, credits, periods)	✓	Partial	One-action unwind vs. manual cleanup
Region-based data residency	Yes	US-default	OpsMerge: EU and US regions live, AP on the roadmap
Domain monitoring built-in	Yes	Partial	OpsMerge ships SSL / DNS / WHOIS / DMARC server-side
Mobile app	No (yet)	Yes	Honest concession
GBP / EUR pricing	GBP at GA	USD	Currency-of-business matters for UK / EU MSPs
Marketplace integrations breadth	Short list	Wide	Honest concession
Founder accessibility	Direct	Standard support	Beta MSPs talk to the founder

Where Syncro is better

Maturity, Syncro has shipped for years. The PSA, the integrations marketplace and the mobile app are all more polished than ours today.
US ecosystem, distributor integrations, accounting tools and parts vendors are deeply wired for US MSPs.
Marketplace breadth, wider third-party integration surface.

If you're a US MSP that wants polished today and doesn't care about regional residency, Syncro is a respectable choice.

Where OpsMerge wins

Regional data residency, EU and US regions live today; AP region on the roadmap. Your data stays in the region you signed up to, not whichever the vendor felt like.
GBP at GA, your currency, not USD via FX surprise.
Void with full reversal, CDR release, credit reversal, recurring-period rollback in one action.
Built-in domain monitoring, SSL, DNS, WHOIS, DMARC server-side. No bolt-on subscription.
Founder voice, built by an MSP owner. UK / EU operator priorities baked in.
Closed beta, no contract, apply, get admitted, use it. No annual minimum.

Pricing posture

OpsMerge vs Syncro on pricing

Syncro publishes flat per-tech pricing in USD. The per-tech model is friendly as you grow your endpoint base; the FX exposure for non-US MSPs is the catch.

Syncro: Per-tech tiers in USD
OpsMerge: Flat per-MSP, GBP at GA
Syncro: US-default data residency
OpsMerge: EU and US regions live; AP on the roadmap
Syncro: Standard support tier
OpsMerge: Founder reads support email during beta

Migration

Coming from Syncro? Here's what changes.

Migration is staged. Syncro asset records, ticket histories and recurring contract lines map cleanly onto OpsMerge shapes.

Agent swap
Uninstall Syncro, install OpsMerge agent. Both can co-exist on an endpoint during a pilot ring.
Ticket history
CSV / API export from Syncro maps to OpsMerge fields. Field mapping documented during onboarding.
Recurring contracts
Syncro contract lines map to OpsMerge recurring lines. Auto-count carries forward without per-line rework.
Scripts
PowerShell / Bash scripts paste in unchanged.

Realistic timeline: 2-3 weeks staged for a 6-tech, 400-endpoint MSP.

What MSPs migrating from Syncro tell us

Beta is closed and quiet. Once we have real customer quotes, they'll land here. We don't fake them.

Common questions

Is OpsMerge cheaper than Syncro?
It depends on tech count. Syncro is per-tech in USD; OpsMerge is flat per-MSP in GBP at GA. For UK / EU MSPs the FX exposure alone tilts the maths. We will publish exact pricing at GA.
What is Syncro genuinely better at?
Maturity, US distributor ecosystem, integrations marketplace breadth, mobile app. We concede those openly.
Why pick OpsMerge over Syncro if the shape is similar?
Regional data residency (your data lives in the region you signed up to), GBP pricing, deeper void-with-rollback billing, and founder accessibility during beta.
Can I migrate my Syncro contracts?
Yes. Recurring contract lines map cleanly. Auto-count carries forward without per-line rework.
Is the migration risky?
Staged rings, parallel running, validate the new telemetry against the old before cut-over. Standard pattern.

Want flat pricing with your data in your region?

Apply for the beta. Tell us your endpoint count and current Syncro tier, we'll tell you what migration looks like.