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Operator notes.

Architecture decisions, post-mortems, pricing posture, migration playbooks. We write when we have something specific to say. No SEO content farms.

13 April 2026 · Doug Hall

Launching OpsMerge — why another RMM + PSA?

Seventeen years and counting running an MSP, four vendors stitched together every month. OpsMerge is what I wish I had — one SPA, one platform, one login.

Topics

What we write about

Architecture decisions — how OpsMerge stays consolidated, what we reused, what trade-offs we made
Post-mortems — when we ship a bug, we write up what happened and what we changed
Pricing posture — why flat per-MSP, why public pricing, why no quote call
Migration playbooks — leaving NinjaOne / Atera / SuperOps / HaloPSA, in detail
Industry takes — when something happens in the MSP-tool space that's worth a few paragraphs

Anti-topics

What we don't write

"Top 10 reasons your MSP needs an RMM" — generic SEO bait
Listicles — we'll write a list when there's a real list, not when an SEO tool tells us to
Content farms — every post is by a named author with operator context
AI-generated filler — we don't run a content-mill on the side

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