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Reporting
Reports operators actually read.
Operational dashboards, billing reports, asset reports, SLA reports, compliance snapshots. Built into the SPA. No BI consultant, no separate Looker bill.
- Standard pack
Operational, billing, SLA, compliance, audit. Five families. Built in.
- Real-time
Operational dashboards update in real time. Billing rolls up at the cadence of underlying jobs.
- RBAC-aware
Role-restricted reports return only what the role permits. Audit-log access gated to admin roles.
What ships
The standard pack.
- Operational — fleet health, agent online %, ticket queue depth, scripts run, patches applied
- Billing — invoice ageing, MRR (when GA pricing is live), per-client revenue, Dial 9 telephony pass-through
- SLA — breach rate, average time-to-resolve, per-priority distribution
- Compliance — patch coverage, agent version drift, domain expiry posture
- Audit — operator action log, secret reads, role changes
Custom reports
Roadmap, honest. A bespoke report-builder UI is queued. Today the SPA exposes saved views with filtering, grouping and CSV export. For arbitrary cross-table queries, we will work with you during beta to add the report you need.
Export
CSV, PDF, scheduled email.
- CSV export from every list view
- PDF export of dashboards (post-GA)
- Scheduled email delivery of the standard reports (post-GA)
Pairs well with
Other things in the platform
Common questions
Can I build a custom report?
Saved views with filter / group / export today. Bespoke report builder is queued post-GA.Are reports real-time?
Operational dashboards are real-time — agent telemetry pushes in over the live event bus. Billing / compliance roll up at the cadence of their underlying jobs (typically minutes, not seconds).Can I export to my BI tool?
CSV today. Read-only database replicas / public API endpoints for BI integration are post-GA.Do reports respect RBAC?
Yes. Role-restricted reports return only what the operator role permits. Audit-log access is gated to admin roles.